Welcome to Westwind Memory Care! We are committed to providing our residents with a comfortable, safe, and supportive environment. By using our website or engaging with our services, you agree to the following Terms and Conditions. Please read these carefully.

1. Acceptance of Terms

By accessing or using the Westwind Memory Care website or any of our services, you agree to comply with and be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with these terms, you should refrain from using our services.

2. Services Provided

Westwind Memory Care offers seniors independent and assisted living options in Santa Cruz, California. Our services include but are not limited to private accommodations, daily living assistance, healthcare services, amenities, activities, and support services for residents and caregivers.

3. Eligibility

Our services are available to individuals who meet the requirements for independent or assisted living as determined by our facility. Residents must undergo an assessment to determine their level of care needs before admission.

4. Privacy and Security

We are committed to safeguarding the privacy of our residents and website users. All personal information you provide will be handled following our Privacy Policy, which outlines the collection, use, and sharing of personal information.

5. User Responsibilities

You are responsible for the accuracy of the information you provide us. If you provide inaccurate or incomplete information, we may be unable to offer you the appropriate services.

You agree not to misuse or disrupt the services provided, including but not limited to harmful activities like attempting to compromise the security of the website or services.

6. Payment and Fees

Residents will be required to pay the agreed-upon fees for the services provided by Westwind Memory Care. Payment terms, rates, and billing cycles will be discussed and agreed upon at the time of admission. All fees are subject to change, and any changes will be communicated accordingly.

7. Respite Stay

For caregivers seeking temporary care for their loved ones, Westwind Memory Care offers a Respite Stay option. Terms for this service will be defined separately in the Respite Stay Agreement.

8. Activities and Amenities

Westwind Memory Care offers a wide range of activities and amenities for the enjoyment of our residents. We reserve the right to modify, cancel, or add activities as needed. Some activities or services may be subject to additional fees.

9. Disclaimers

Westwind Memory Care makes no warranties or representations regarding the accuracy or completeness of the information provided on our website or in our promotional materials. We are not liable for any damages arising from the use of our website or services, except as required by law.

10. Termination of Services

Westwind Memory Care reserves the right to terminate services to any resident who fails to comply with our community guidelines, including non-payment or disruptive behavior. Residents will be given notice before termination whenever possible.

11. Modifications to Terms and Conditions

Westwind Memory Care reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and you are encouraged to review this page periodically.

12. Governing Law

These Terms and Conditions are governed by and construed by the laws of the state of California Any disputes arising from these terms will be resolved in the courts located within Santa Cruz, California

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Westwind Memory Care

Address: 160 Jewell St Santa Cruz, CA 95060

Phone Number: 831-216-6903